Cloud Based Phone Service

Highest quality phone service, low cost, no maintenance fees, great price, fully flexible solution. UniVoIP offers a fully featured Hosted PBX solution that is guaranteed or your money back.

SIP Trunking services

If you've got an existing on-site PBX or are unable to move to the cloud at the moment, UniVoIP can also provide high quality sip trunks for your system. We are a premium provider and will provide the highest call quality imaginable.

Call Center Software

Looking to have a proper call center solution? UniVoIP can provide you with and onsite or cloud based call center solution including detailed analytics, auto dialing, inbound priority for queues and much more!

Business PBX on the go

You can now use VoIP on your mobile device with a full business grade IVR! No physical office phone required. Maintain a strong business presence and professionalism without the cumbersome office space.

Business phone integrations

Integrate your phone with popular third party applications such as CRMs, Voice Recognition IVR Menus, Outlook Plugins, and much more!

Secure eFax Solutions

Never miss a fax again! Receive your faxes on your machines or even have them sent directly to your email using our eFax service. Go 100% paperless!

You’ve got questions, we’ve got answers.

Hosted PBX is a IP PBX located at the at the service providers data centre which has multiple internet connections and power redundancy to ensure your all systems stay up and working no matter what. The client is able to connect multiple locations and remote phones to the Hosted IP PBX. This solution is the best solution for most small / medium size businesses that don’t want to manage servers and equipment onsite. A hosted PBX allows the client to connect as many phones as they want to the VSP where bandwidth will not be a restriction on the network.

The VoIP quality of a hosted PBX would usually be as good or better than a regular PSTN telephone line. With internet outage at any business location the phone system will still be able to receive calls and send the inbound calling to the extension of the user which intern could go to voicemail or have forwarding enabled to a cell phone. This gives piece of mind that all calls will continue to route.

Over the years we’ve helped many businesses like yours to realize the tangible benefits of our Hosted-PBX service. Mechanics, Doctors Offices, Real Estate Firms, Law Firms, Banks, Accounting Practices, Retail outlets, Distribution and Transportation companies and call centers, all have found that the capability of UniVoIP’s customized voice solution, to either meet or exceed their expectations.

Is a hosted PBX right for your business?

    • Is your PBX over 2 years old, or does it require frequent maintenance?
    • Does your PBX lack productivity features such as find-me, follow-me, voicemail to email?
    • Is your PBX nearing capacity? Do you have multiple sites that communicate over long distance?
    • Are your employees road-warriors with high phone connectivity needs? Does your office require frequent phone moves or changes? Do you have remote home workers locally or Canada-wide?
    • Companies looking to save on the telecommunications cost.

If you answered “YES” to any of the above, you should consider moving to a Hosted-PBX service from UniVoIP.

  • Startup companies thinking of upgrading their phone system (either full system, or components like voicemail or Line cards)
  • Companies thinking of upgrading their phone system (either full system, or components like voicemail or Line cards)
  • Companies with multiple locations
  • Small businesses with customer service desks, sales personnel and help desks needing to use the Uniform Call Distribution (UCD) and avoid the high cost of IVR/ACD systems and maintenance
  • Companies that have temporary or seasonal offices
  • Companies with remote or home-based users that need to be a part of the company PBX
  • Companies looking to implement disaster recovery for their voice communications
  • Companies looking to change, upgrade, replace or install a phone system

UniVoIP is comprised of Network Engineers and Telecommunication Engineers.  We will work with you to test and check your network.  We can also do pre assessments to ensure that we can provide top quality service.  In case where for any reason solutions don’t pan out then we would work with you to transition and ensure you don’t feel that you are on your own.  Our business is built on word of mouth.  We will do whatever is need and go above and beyond to ensure you are in a good place.

Speak with a representative about your project.

We are always available to chat.

Flexible Pricing

Plans to fit every business need.

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Univoip Systems Inc.

5320 Canotek Road
Ottawa, Ontario Canada
K1J 9C1

Tel: (613) 627-4107
24/7 Support Line: